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Training & Support

To enable franchisees to gain the most from their business, thorough training is essential. At Express we provide extensive in-house training and
on-the-job training by qualified operators. Our trainers have a thorough understanding, not only of the business, but the needs of new franchisees as well.

Training Parts

Initial training is divided into 5 essential parts, including:

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    Success Essentials

    Building a long lasting business, customer service and care, marketing and promotion, goal setting

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    EMS Online

    State of the art intranet for effective management of your business including booking jobs, invoicing, diary operations, time management and much more

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    Product Knowledge

    Review of all equipment, use of products, health and safety and product data sheets

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    On Site Training

    Operations manual and general procedures

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    17 Point Checklist

    Training review ensuring you are happy and confident

franchisees in training
At Express, we are committed to your success and should you feel you need it, ongoing training is provided upon request. In addition regular seminars, workshops and product demonstrations provide up to date information for all franchisees.